Our forums are hosted by our affiliate, Smogon University:
We have a Help chatroom, where our staff can help you with most problems. If you need private communication, you can PM staff members in the chatroom.
For contacting the staff, use the following e-mail address. ABUSIVE USERS SHOULD BE REPORTED TO THE HELP CHATROOM, NOT THROUGH E-MAIL.
Do I have permission to post videos/screenshots of PS on YouTube or other sites?
Yes, feel free.
Will there ever be a phone app?
Maybe one day, but just use the website; its mobile version is actually pretty good on phones.
I forgot my password?
Ask the Help chatroom.
I found a bug?
You probably didn't, but if you're sure you did, Bug Reports.
2v2 multi battles? Friends list? Translations?
These are planned.